Privacy Policy
Last updated: 2025
This Privacy Policy explains how State of Motion collects, uses, stores, and protects your personal information when you book a class, attend a session, or use our website. We comply with the New Zealand Privacy Act 2020 and handle your information responsibly and securely.
1. Information We Collect
We may collect the following types of personal information:
• Your name
• Email address
• Phone number
• Booking and attendance history
• Payment confirmations (we do not store full payment card details)
• Any information you choose to provide in messages or forms
• Health-related information only if you voluntarily provide it for safety purposes
We also collect basic website analytics data (such as page views and device type) to help improve our services.
2. How We Use Your Information
We use your personal information to:
• Manage class bookings and passes
• Contact you about your bookings or schedule changes
• Provide customer support
• Ensure participant safety during classes
• Send updates or information you have opted in to receive
• Improve our website and services
We only use your information for the purposes it was collected for, unless required by law.
3. How We Store Your Information
Your information is stored securely through our booking system and website platform.
We take reasonable steps to protect your data from:
• Loss
• Unauthorised access
• Misuse
• Disclosure
Only authorised staff and service providers have access when necessary to deliver our services.
4. Sharing Your Information
We do not sell your information to third parties.
We may share your information with:
• Service providers who help us run our booking system, website, or email services
• Payment processors (for confirming payments)
• Authorities, if required by New Zealand law
These providers are only given the information they need to perform their services.
5. Your Rights Under the Privacy Act 2020
You have the right to:
• Request a copy of the personal information we hold about you
• Ask for corrections to any inaccurate information
• Ask how your data is being used or stored
• Withdraw consent for optional communications at any time
To make a request, contact us using the details at the bottom of this page.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
• Improve site performance
• Understand how visitors use our site
• Remember your preferences
You can adjust your browser settings to manage or block cookies at any time.
7. Data Retention
We keep your information only for as long as necessary to:
• Provide our services
• Meet legal obligations
• Resolve disputes
After that, information is securely deleted.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The “Last Updated” date at the top will indicate when changes were made.